Team Lead Animal Care: Mandy Bourque

As a Team Lead at PAW, Mandy plays a vital role in the day-to-day operations of the shelter on the weekends, ensuring that both staff and animals are supported with care, consistency, and compassion. She oversees daily workflow on the floor, assigns tasks, supports team members, and helps resolve staff and customer concerns to keep operations running smoothly.

Mandy is a hands-on leader who steps in wherever she is needed, whether that means supporting reception, assisting with adoptions, working as an animal attendant, or helping in the crematorium when required. Her adaptability and help ensure continuity of care, even during busy or challenging days.

Deeply passionate about animal wellbeing, Mandy finds purpose in helping stray and vulnerable animals feel safe, cared for, and loved. She is especially dedicated to walking alongside animals through every stage of their journey, from intake and recovery to adoption. For those who are critically ill and may not survive, Mandy ensures they are never alone, providing comfort, dignity, and love in their final moments. Her compassion, resilience, and commitment embody the heart of PAW’s mission every day.